US Shipping and Handling

We are determined to process and ship for in-stock items placed on our website within 2-4 business days (Business days are Monday through Friday only and do not include weekends and holidays). 

If an item is not available you will be able to review updates on the order via our website Order Tracking page or be notified via email (i.e. to the email address given with order). We will advise on the alternatives such as partial shipment, or either to change your order, cancel the order or wait until the item is in stock (i.e Backorder).
We utilize major shipping carriers to ship to you. We can ship to all 50 States including Alaska and Hawaii, Military APOs and FPOs, as well as Guam, Puerto Rico, and US Virgin Islands.

We offer the following estimated US shipping methods and delivery times:

• Standard -- (8-10 Day Shipping Average)

• Express – (4-6 Day Shipping Average)

Please note the following:

• Hawaii, Alaska and Puerto Rico residents – There is an additional $2.50 freight surcharge per order. This will be added to the above charges.

• Orders received with an invalid, incomplete or undeliverable shipping address, may result in delay in processing the order. We may attempt to contact the customer and correct the address prior to shipment. In the event of undeliverable order due to address error, the customer will be responsible for any additional charges. Please email us immediately if such error occurs. We cannot guarantee that we will be successful in changing the address after the order is placed.

• If order status information is needed, please go to the Track Your Order page on our website for any update. We advised you wait the allotted time for delivery based on the shipping method chosen before enquiring about it. Our Customer Support Team will email the Shipping Tracking details when the order is shipped.
• For our 1st time buyers, it is usually our policy to ship to the billing address where the 'ship to' address is different from the billing, unless you provide us with valid proof of the billing address

International Shipment

We presently accept/ship orders to any country permitted by the US Government. The average processing times 3-5 business days (mon-fri). 

We specialize and welcome all international orders including larger volume sales (However on orders over $1,150.00, please email us for quote on the shipping, insurance and method of payment).

We cannot be responsible for the item once it is in a foreign country. 

Backorder Policy

Our purchasing department is second to none in the industry.  Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal.  If an item you purchased is back ordered, we will contact you with further instructions.